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Commercial Relationship Manager

Phoenix, Arizona

Skills & Requirements

  • Frequently represents the bank in the business community; actively develops relationships with business owners, C-level execs, COIs, etc. and builds a network of prospective bank customers to drive deal flow.
  • Builds and maintains a list of at least 15 targeted prospect profiles; strategizes and executes a call plan to meet individual and team sales objectives for the bank’s various business lines.
  • Manages and services commercial relationships by interviewing applicants and obtaining pertinent financial data.
  • Evaluates pertinent financial information and determines whether a credit is an acceptable risk.
  • Approves loans within assigned lending authority, and company policies and procedures.
  • Recommends credits outside lending authority to the next level or presents to Loan Committee in accordance with established procedures.
  • Ongoing monitoring of existing loans for conformity to terms and conditions.
  • Actively participates with and assists senior lending officers on larger, more complex credits.
  • Monitors market conditions, observing competitor impact and makes recommendations to maintain competitive and profitable product line.
  • Develop and maintain comprehensive knowledge of all commercial products including loans, cash management, trade service products and deposits to facilitate cross-selling and enhance the client experience.
  • Analyze financial statements and related information.


  • Must have demonstrated skills in commercial credit underwriting, business development and portfolio management for mid-sized developers and investors.
  • Minimum of 5-7 years of Commercial Lending experience preferred.
  • Must have excellent communication, presentation and tactful interpersonal skills.
  • Superb people skills to work within a team environment and successfully develop and retain client relationships.
  • Proven ability to cross-sell other banking products, including loans, deposits and treasury management.
  • Self-motivated to work independently and take ownership.
  • Effective time management and organizational skills are required.
  • Must be attentive to detail and accurate when analyzing financial statements and presenting a credit package for formal approval.
  • This position requires the use of sound business discretion, good judgment, and excellent problem solving skills.
  • Basic knowledge of personal computer hardware and software skills including MS Word and Excel.
  • Strong working knowledge of regulations, compliance standards, market trends and products relating to the banking industry.
  • Superior analytical and decision making skills based on a thoughtful assessment of risk.


Education and/or Experience

  • Bachelor’s degree in Finance or Business.
  • Minimum five to seven years related experience and training in commercial banking.

Computer and Software Skills

  • Word
  • Excel
  • Bankway
  • Salesforce
  • Google Mail
  • LinkedIn