Being a relationship manager is no easy feat. Ensuring all plans are aligned with the client’s needs and expectations can be challenging. Top it all with the responsibility to mentor and coach your team along the way — that's certainly a tall order!

Commercial banking leaders find the present an exciting time to be part of this industry. In the last few years, this finance section seemed to lag in customer support, responsiveness and trends. The best commercial bankers are getting ahead of the curve.

People who shine in private wealth management recognize something about the work that others don't: the job centers around managing financial resources and maintaining relationships for high-net-worth and ultra-high-net-worth individuals.

Onboarding for new private client advisors is not a new trend among private wealth firms. However, onboarding well is a practice worth getting better at.

Every commercial bank wants what the same thing: top talent committed to the organization’s success. In short, commercial banks want to retain the best in the business. They must retain this top talent if they are to succeed.

If you can find a great mentor and partner with that person, you’ll augment your skills and build extended capacity. Solid mentor-mentee relationships are built on respect, trust and mutual understanding. Forging this relationship takes time.

Commercial banking is becoming more digitized, and industry leaders are taking note of the potential it offers. The investments banking institutions have made in digital technology are yielding a greater ROI in two significant areas:  streamlined tech systems and improved relationship-building.

Commercial banks are improving the way businesses make payments. They have to, just to keep up with the digital trend for making payments. Electronic B2B banking has become more convenient, easier to use and far safer than making payments in person or by mail. It's also quicker. And yet one [...]

When your job search stalls, don't spend the time floating adrift. Take note of the change in wind directions, adjust your sail, and get going again.

It’s possible to shift your culture to show that you value the people in your organization. Listen to what your employees are asking for; follow up by asking them clarifying questions. Assess energy levels continuously. Encourage their willingness to share opinions, and reward them for stepping up.

Most people in commercial banking would agree on the importance of serving clients better. They offer more tools, better data analysis, or gimmicks to capture interest. Financial apps and flexible banking hours are helpful but building a successful portfolio for affluent and high-end net worth clients comes down to one essential thing: relationships.

Working remotely doesn’t have to feel like working in a silo –especially when your advisors work across multiple time zones and many states.